Returns & Refunds
For the first 30 days from date of receipt of your purchase you may return the merchandise for a full money back refund, excluding any shipping charges (for items which we offer free shipping, our standard shipping charges will be deducted from any refund or credit).
Returned or exchanged products must be in brand-new, mint condition. Items must be in the original, undamaged manufacturer's packaging with all packaging materials, including instruction booklets, packing inserts, and the blank warranty cards. Memory cards and any other Blister Pack items are not returnable once opened. Any merchandise missing the original Universal Product Code (UPC) cannot be returned. The manufacturer's labelled packaging must be enclosed within an additional shipping carton. Please do not place stickers or shipping labels on the original manufacturer's package.
Please enclose a copy of your invoice with your return and tell us whether you would like the item to be replaced, exchanged, or refunded.
Returns can take up to 8 days from the date we receive it to process.
When returning an item, please make sure you use a shipper which provides you with Insurance and a tracking number. Items returned without a tracking number might take much longer to be processed.
We do not require a RMA.
Returns should be shipped to:
73 Kenmore Road,
Once we received the item back, our technical department will check the item condition and then they will process refund.
Please note: this whole process will take 3-5 working days after receiving the item.